Who are you?
I want to grant Monizze meal vouchers to my employees. How can I become a client?
You can become a Monizze client via this link.
As a Monizze partner, what benefits do my clients have?
Our common clients enjoy excellent service thanks to our digital solutions. This at a very competitive price.
How can I block my Monizze card in case of loss or theft?
Has your Monizze card been lost or stolen? There are several ways to block it immediately:
- Via the mobile app under “My Cards”
- Via MyMonizze on the homepage via “Block card”
- Through our customer service via the number +32 (0)78 05 33 77 (Monday to Saturday between 8:30am and 6pm). Don’t forget to have your national registration number ready when you contact us.
- By phone by calling Card Stop on +32 (0)78 170 170 (24/7).
Your employer can also block your card himself via his own customer area.
How can I log in to my Monizze account and the Monizze app?
Logging into your personal account via the Monizze website or the Monizze app is very easy:
- Go to your Monizze account or open the Monizze app.
- Enter the email address or mobile phone number you used to activate your Monizze card. Have you forgotten your username? Then follow these instructions.
- Enter your personal password. Have you forgotten your password? Then follow these instructions.
What should I do if my employee’s Monizze card is lost or stolen?
If the Monizze card of one of your employees is lost or stolen, block that card via your client area.
In the “Employees” tab, select the person concerned, click on “Cards” and “Block card” and confirm. A new card will be ordered automatically and delivered within 10 working days.
Your employee can also block their Monizze card themselves via MyMonizze, our mobile app or by phone.