Discover RewardFlex, our new mobility & cafeteria plan management solution

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Popular questions

Where can I pay with Monizze eco-vouchers?

Discover our offline network here.

Discover our online network here.

Discover our Dealzz platform.

What should I do if my employee’s Monizze card is lost or stolen?

If the Monizze card of one of your employees is lost or stolen, block that card via your client area.   

In the “Employees” tab, select the person concerned, click on “Cards” and “Block card” and confirm. A new card will be ordered automatically and delivered within 10 working days.  

Your employee can also block their Monizze card themselves via MyMonizze, our mobile app or by phone. 

Where can I pay with my Monizze meal, eco and gift vouchers?

There are 2 ways to spend your meal, eco and gift vouchers:   

  1. In a shop, with your Monizze card: there are more than 30,000 shops in Belgium accepting the Monizze card.  
  2. Online, via your MyMonizze account
  3. Via Dealzz, our online benefits platform

What do I need to do to accept Monizze through my payment terminal(s)?

If the products and/or services in your offer qualify for payment by meal vouchers, eco vouchers, gift vouchers or the purchasing power premium, follow the procedure to accept Monizze offline or online. Completing the form only takes 5 minutes. 

How do I log in to my client area?

You log in to your Monizze client area using your username (email address) and password that you received when you started at Monizze.  

  • If you have forgotten your password, you can set a new one using the “Forgot password” button.  
  • If you have forgotten your e-mail address, you can contact one of our experts via this contact form.