Who are you?
What do I need to do to accept Monizze through my payment terminal(s)?
Within what period are Monizze cards delivered?
Monizze cards are always delivered within ten working days of receiving the card order.
I have submitted my application form to accept Monizze through my payment terminal. When can I accept Monizze?
After receiving your application, Monizze takes care of full follow-up. We will contact your terminal supplier to configure Monizze on your payment terminal. This is always done within 10 working days, remotely and without your intervention being required.
I want to grant Monizze meal vouchers to my employees. How can I become a client?
You can become a Monizze client via this link.
What should I do if my employee’s Monizze card is lost or stolen?
If the Monizze card of one of your employees is lost or stolen, block that card via your client area.
In the “Employees” tab, select the person concerned, click on “Cards” and “Block card” and confirm. A new card will be ordered automatically and delivered within 10 working days.
Your employee can also block their Monizze card themselves via MyMonizze, our mobile app or by phone.