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We have not (yet) received our employee’s Monizze card.
You should count around 10 working days for the production and delivery of a new Monizze card. Through your client area, you can easily consult the card production and shipment dates of your employees’ Monizze cards. To do so, go to the “Employees” tab and click on “Card creations”.
Has the sending date passed a long time ago, but you have not received the card? Then please contact us. Keep in mind that postal processing may take several working days.
What do I need to do to accept Monizze through my payment terminal(s)?
What can I buy with eco-vouchers?
Eco-vouchers can only be used to purchase ecological products or services. The National Labour Council (NAR) draws up the list of products and services that can be bought with eco-vouchers.
Monizze eco-vouchers are accepted in a large network of large chains, as well as in local shops. In addition, you can also use the eco-voucher to pay online for purchases at various online shops.
Discover our offline network here.
Discover our online network here.
How can I log in to my Monizze account and the Monizze app?
Logging into your personal account via the Monizze website or the Monizze app is very easy:
- Go to your Monizze account or open the Monizze app.
- Enter the email address or mobile phone number you used to activate your Monizze card. Have you forgotten your username? Then follow these instructions.
- Enter your personal password. Have you forgotten your password? Then follow these instructions.
As a Monizze partner, what benefits do my clients have?
Our common clients enjoy excellent service thanks to our digital solutions. This at a very competitive price.