Who are you?
Where can I pay with Monizze eco-vouchers?
Within what period are Monizze cards delivered?
Monizze cards are always delivered within ten working days of receiving the card order.
What can I buy with eco-vouchers?
Eco-vouchers can only be used to purchase ecological products or services. The National Labour Council (NAR) draws up the list of products and services that can be bought with eco-vouchers.
Monizze eco-vouchers are accepted in a large network of large chains, as well as in local shops. In addition, you can also use the eco-voucher to pay online for purchases at various online shops.
Discover our offline network here.
Discover our online network here.
How do I add or remove additional terminals?
If you wish to add or remove a terminal, please send an email to shop@monizze.be with below details:
- Your VAT number and/or affiliation number
- The new terminal id (TID – it consists of 8 characters)
Note: Is the terminal located at a different address? Then go to “How do I add an additional point of sale?”.
We have not (yet) received our employee’s Monizze card.
You should count around 10 working days for the production and delivery of a new Monizze card. Through your client area, you can easily consult the card production and shipment dates of your employees’ Monizze cards. To do so, go to the “Employees” tab and click on “Card creations”.
Has the sending date passed a long time ago, but you have not received the card? Then please contact us. Keep in mind that postal processing may take several working days.