Discover RewardFlex, our new mobility & cafeteria plan management solution

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FAQ

How can we help you?

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  • All categories
  • employer
  • employee
  • merchant
  • partner
Popular questions

I want to grant Monizze meal vouchers to my employees. How can I become a client?

You can become a Monizze client via this link.

What do I need to do to accept Monizze through my payment terminal(s)?

If the products and/or services in your offer qualify for payment by meal vouchers, eco vouchers, gift vouchers or the purchasing power premium, follow the procedure to accept Monizze offline or online. Completing the form only takes 5 minutes. 

How can I pay my invoices by direct debit?

Activate easily the direct debit via itsme with Twikey!

  1. On the home page of your client area, click on “Direct Debit”
  2. Click on “Activate Direct Debit”
  3. Check your details and click on “Continuer l’activation sur Twikey”
  4. Follow the steps and confirm your direct debit via Itsme
  5. You will receive the signed direct debit mandate via e-mail

Activate the direct debit with Twikey!

As a Monizze partner, how do I introduce a client?

You do this fully automatically via our customised partner page, or by e-mail via your regular contact person. You can also always send an e-mail to partner@monizze.be. 

Contact our partner team to create your partner page. 

I have submitted my application form to accept Monizze through my payment terminal. When can I accept Monizze?

After receiving your application, Monizze takes care of full follow-up. We will contact your terminal supplier to configure Monizze on your payment terminal. This is always done within 10 working days, remotely and without your intervention being required.