Who are you?
How can I request a new password?
Have you forgotten your password? Click on “Forgot password” when you want to log in to your Monizze account via the mobile application or the Monizze website. Choose one of the options below to set a new password:
- Via your e-mail address
- Via your mobile phone number
You will receive a link or a code via email or SMS to reset your new password.
How can I request a new password for my client area?
If you have forgotten your password, set a new one via the “Forgotten password” button. You must confirm your e-mail address in the field provided. Instructions for resetting your password will then be sent by e-mail.
How can I pay my invoices by direct debit?
Activate easily the direct debit via itsme with Twikey!
- On the home page of your client area, click on “Direct Debit”
- Click on “Activate Direct Debit”
- Check your details and click on “Continuer l’activation sur Twikey”
- Follow the steps and confirm your direct debit via Itsme
- You will receive the signed direct debit mandate via e-mail
What do I need to do to accept Monizze through my payment terminal(s)?
What can I buy with eco-vouchers?
Eco-vouchers can only be used to purchase ecological products or services. The National Labour Council (NAR) draws up the list of products and services that can be bought with eco-vouchers.
Monizze eco-vouchers are accepted in a large network of large chains, as well as in local shops. In addition, you can also use the eco-voucher to pay online for purchases at various online shops.
Discover our offline network here.
Discover our online network here.